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TALANOA Emerges To Solve The #1 Problem With Salesforce™

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Voice Technology Solutions announces the app that moves at the speed of thought

BEVERLY HILLS, Calif. - March 22, 2019 - Amzeal -- Voice Technology Solutions LLC, a privately held firm based in Beverly Hills, CA today announced the launch of Talanoa, a mobile app that allows Salesforce™ users to enter call notes without touching a keyboard.

As the gold standard in customer relationship management, Salesforce's capability is unrivaled. However, its effectiveness within any organization is only as good as the data it holds. Because the data entry process is usually clumsy, the right people - those engaging with clients on a daily basis - aren't consistently entering call and meeting data.

Logging this rich call data, which contains revenue-generating insights, is usually relegated to any available last-minute moments at the end of the sales day -- if it gets done at all. The Salesforce™ platform is most effective when it knows what happened on the call or meeting a salesperson just finished -- before they have a chance to forget the details.

This missing information causes immense frustration for sales managers, who are unable to identify opportunities to strengthen a customer relationship. It also leaves support team members lacking the context that would allow them to deliver genuinely helpful assistance when it matters.

Talanoa bridges the gap between Salesforce's need for data and the way that sales and service representatives think and behave.

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CEO Dave Loftus says "We chose Salesforce™ as the first CRM platform that Talanoa would enable by voice activation because we know managers of Salesforce users are eager for ways to get rich, accurate data into Salesforce™ without burdening their field teams. For less than $30 per month, Talanoa is the voice-enabled app they have been looking for."

"Hey Salesforce, log a call."

Talanoa lets users enter notes immediately, using their phone.  Its voice-activated technology quickly steps users through logging a call, updating an opportunity or adding to their task list, while the details are fresh in their mind. Its exceptional noise-canceling technology allows accurate data capture even in loud and busy environments.

By allowing the immediate capture of the insights that matter, Talanoa helps organizations maximize the return on their Salesforce™ investment.

"Salespeople are horrible at logging data into CRM -- and with massive consequences. The lack of quality sales information makes it difficult to close deals or accurately forecast revenue. Talanoa changes all of that -- at the speed of thought. As fast as your salespeople can say it, the Talanoa platform captures it, logs it, and enriches it. It almost seems like magic." Dan Waldschmidt, Top Sales Expert Recognized by The Wall Street Journal

"Companies have an age-old problem - getting data into CRM,'' remarks Nancy Nardin, founder of Smart Selling Tools. "Salespeople resist data entry because it's a pain, plain and simple. Talanoa changes the game on all of that. Data can now be logged without lifting a finger which means happier salespeople, more time with prospects, and better data for management."

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The app is available on the Salesforce™ AppExchange and offers a free 8 day trial for up to 25 users. For more information, visit https://talanoa.io


Voice Technology Solutions LLC http://www.voicetechnologysolutions.com/ is a privately held firm, a certified, minority-owned business based in Beverly Hills, CA that has been building voice-enabled AI technology since 2015.

Talanoa is the Samoan word for talk, emphasizing an inclusive dialogue designed to achieve a positive outcome for all participants.  As a minority owned company, Voice Technology Solution's CEO's heritage is American Samoan and the company mission has been heavily influenced by Samoan attitudes and work-life balance.


EDGY Inc is a business strategy execution company based in Silicon Valley that delivers high-value, business strategy services. We don't just create business ideas, we bring them to life alongside you. Using our unique processes and provocative style, EDGY clients have generated over $17 billion in new revenue growth. For more information, visit www.edgy-inc.com.

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Julia Cu, Chief of Staff

Source: Voice Technology Solutions LLC
Filed Under: Technology

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